Stakeholder participation and conflict management (05/01/05)

Good afternoon everyone:

Here are links to two reports that will be valuable for anyone working on stakeholder participation and conflict management. The first is a 20-page report which provides a useful guide for those considering working with their stakeholders in a more constructive way. It describes what stakeholder dialogue involves and the benefits it brings, and describes how this approach was used on the Isles of Scilly.

The second document is a 30-page draft report from a Eurosite Workshop. The draft report considers the causes of conflict, key concepts in conflict management, four ways of relating to stakeholders and case examples. The final version is being re-formatted by Eurosite and the Dialogue Matters Web site hopes to have it loaded sometime later this
year.

Both reports can be downloaded in PDF format here http://www.dialoguematters.co.uk/articlesandpapers.htm (look to the right of the text - with some screen settings the download buttons are easily missed!).

Best wishes for the New Year, Sandra Hails, Ramsar Secretariat

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Sandra Hails, CEPA Programme Officer
Ramsar Convention Secretariat
Rue Mauverney 28, CH-1196 Gland, Switzerland
Tel: +41 22 999 0176; Fax: +41 22 999 0169
E-mail: hails@ramsar.org
Web Site: http://ramsar.org
CEPA mini-Web site: http://ramsar.org/outreach_index.htm

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